At Kate and Laurel, we want you to be 100% satisfied with your purchases but if you are not, we are happy to accept returns or exchanges within 30 days of purchase. Returns are accepted for items that are unused and in the same condition that you received it.
To start the return/exchange process just fill out our contact us form and we will send you further instructions.
Please use the original packing materials and package the item securely for shipment. Except in the instances of damage, return shipping expense is the responsibility of the sender.
Upon receipt and verification of the item, we will process your refund for the total amount of the merchandise. Please allow 2-3 business days for your return to be processed.